Last Updated: April 28, 2025
Table of Contents
1. Agreement to Terms
Welcome to VoiceGuardAI. These Terms of Service ("Terms") govern your access to and use of the VoiceGuardAI mobile application and website (collectively, the "Service"), operated by VoiceGuardAI ("we," "us," or "our").
By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Changes to Terms
We may modify these Terms at any time. If we make changes to these Terms, we will provide notice of such changes by updating the date at the top of these Terms and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you a notification). Your continued use of the Service after we have posted updated Terms indicates your acceptance of the changes.
3. Your Account
3.1 Account Creation
To use certain features of the Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Responsibilities
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with the above requirements.
4. Using the Service
4.1 Permitted Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to download and install a copy of the app on a mobile device that you own or control and to run such copy of the app solely for your own personal, non-commercial purposes.
4.2 Restrictions
You may not:
- Copy, modify, or create derivative works based on the Service
- Distribute, transfer, sublicense, lease, lend, or rent the Service to any third party
- Reverse engineer, decompile, or disassemble the Service
- Make the functionality of the Service available to multiple users through any means
- Use the Service in any way that violates any applicable law or regulation
- Use the Service for any harmful, fraudulent, or illegal purpose
- Interfere with or disrupt the integrity or performance of the Service
- Attempt to gain unauthorized access to the Service or its related systems or networks
5. Subscriptions and Payments
5.1 Free Trial
We may offer a free trial of our premium features for a limited period. Unless you cancel before the end of the free trial, you will be automatically charged for the subscription once the trial period ends.
5.2 Subscription Services
Some aspects of the Service may be available only with a paid subscription. By subscribing to these services, you agree to the pricing and payment terms listed on the Service as they may be updated from time to time.
5.3 Payment
All payments are processed through third-party payment processors. By providing your payment information, you authorize us to charge your payment method for the subscription you have selected.
5.4 Automatic Renewal
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
5.5 Cancellation
You can cancel your subscription at any time through your account settings or by contacting us. If you cancel, you may continue to use the subscription features until the end of your current subscription period, but you will not receive a refund for any unused portion of your subscription.
6. Intellectual Property
6.1 Our Intellectual Property
The Service and its original content, features, and functionality are owned by VoiceGuardAI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not use our trademarks, logos, or other proprietary information without our prior written consent.
6.2 Feedback
If you provide us with any feedback or suggestions regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback in any manner we deem appropriate.
7. Third-Party Services
The Service may contain links to third-party websites or services that are not owned or controlled by VoiceGuardAI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
8. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VOICEGUARDAI AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
VOICEGUARDAI DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION UNINTERRUPTED, ERROR-FREE, OR AVAILABLE AT ALL TIMES. INFORMATION PROVIDED THROUGH THE SERVICE IS PROVIDED FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE RELIED UPON OR USED AS THE SOLE BASIS FOR MAKING DECISIONS.
WHILE VOICEGUARDAI STRIVES TO PROVIDE ACCURATE SCAM DETECTION, WE CANNOT GUARANTEE THAT ALL SCAMS WILL BE DETECTED OR THAT LEGITIMATE CALLS WILL NEVER BE FLAGGED AS POTENTIAL SCAMS. THE SERVICE REQUIRES USER INITIATION OF VOICE SCANS AND PROPER SPEAKERPHONE USAGE TO FUNCTION CORRECTLY. THE SERVICE IS A TOOL TO ASSIST YOU, BUT YOU SHOULD ALWAYS EXERCISE YOUR OWN JUDGMENT WHEN DEALING WITH UNKNOWN CALLERS.
9. Limitation of Liability
IN NO EVENT SHALL VOICEGUARDAI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE;
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
- ANY CONTENT OBTAINED FROM THE SERVICE; AND
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS OR, IF YOU HAVE NOT PAID US, $100.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH MEANS THAT SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS, VOICEGUARDAI'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
10. Indemnification
You agree to defend, indemnify, and hold harmless VoiceGuardAI and its licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the Service;
- Your violation of any term of these Terms;
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
- Any claim that your use of the Service caused damage to a third party.
This defense and indemnification obligation will survive these Terms and your use of the Service.
11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or delete your account through the app settings.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
13. Dispute Resolution
13.1 Informal Resolution
Before filing a claim against VoiceGuardAI, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you via email.
13.2 Arbitration
If we cannot resolve a dispute informally, you and VoiceGuardAI agree to resolve any dispute through binding arbitration in accordance with the American Arbitration Association's rules.
13.3 Class Action Waiver
YOU AND VOICEGUARDAI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14. General Terms
14.1 Entire Agreement
These Terms constitute the entire agreement between you and VoiceGuardAI regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
14.2 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null. We may freely assign or transfer these Terms without restriction.
14.3 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
15. Contact Us
If you have any questions about these Terms, please contact us at:
VoiceGuardAI
Email: legal@voiceguard.ai
PO Box 5109 Lacey, WA 98509